Important Note: If you are requesting a rental on the day of arrival please call our office 843-633-0269

Edisto's Best FAQ & Policies

Have a question about staying in a Edisto's Best vacation rental? Browse over our most received questions from other guests who have stayed with Edisto's Best Rentals in the past. If you still have a question, feel free to give our friendly reservations staff a call at 843-633-0269. You can also submit any questions or concerns to us on our contact page. Looking forward to hearing from you! 

Notice of cancellation must be in writing. 93% (100% minus the 7% cancellation fee) of your advance payment is refundable provided the cancellation is received 90 days or more prior to your arrival date. Cancellations made less than 90 days and more than 30 days prior to arrival will forfeit 50% of the full amount due (for the entire reservation). Cancellations made less than 30 days prior to the arrival will not receive a refund. Refunds are not given for inclement weather, road or airport closings, late arrivals, or early departures. Changing a reservation in any way, such as dates or property, is considered a cancellation and the same terms apply.

**These are the reasons we encourage the purchase of Travel Insurance**

If a mandatory evacuation of the island is ordered by a Governmental Agency, refunds, minus the 7% cancellation fee, will be prorated based on the nights of your stay covered by the order. Only the nights specifically covered by the mandatory evacuation are eligible for refund. If a hurricane occurs prior to your arrival, and we are unable to provide you with accommodations, refunds will be issued to the reservation holder


**We highly recommend travel insurance to protect your vacation plans**

Travel Insurance protects your trip investment just in case life happens.  Please see the Trip Preserver web page for more information. 



**Edisto's Best Rentals reserves the right to cancel any reservation that we believe violates this policy in any way. **


For the safety of all our guests, the maximum number of occupants allowed is listed in the property description.  The maximum occupancy must not be exceeded at any time, this includes gatherings at the property and guests that are “visiting” and not actually sleeping at the house.  Please choose a property large enough to accommodate all members of your group.  When making reservations, please provide the total number of adults and children.

**Remember everyone over the age of 1 year old, counts!**

Linen service is provided.  All beds will be made with fresh sheets.  Each guest will be provided with 1 bath towel, 1 hand towel, and 1 wash cloth. In addition,  2 kitchen towels will be provided per property. If you believe you will need more towels, they are available for a fee of $5.00 per set.

Absolutely!  Please look for the paw print on the upper right-hand corner of our pet-friendly properties. Another way to find a pet-friendly option is to click this link.

Pet-friendly homes allow dogs.  We do not accept any additional pets at this time. 

This waiver does not cover intentional acts that cause damage or any deliberate violation of the stated Edisto`s Best Rentals policy. The damage waiver covers up to $1,500 of damage per stay. All damage must be reported to our office prior to your departure to be covered under the accidental damage waiver. Edisto`s Best Rentals will assess the nature of the damage and respond accordingly. If damage is not reported, this waiver is void. The accidental damage waiver is non-refundable.

I agree to pay Edisto`s Best Rentals, or their contractors, to repair any excess damage not covered by the accidental damage waiver.

We suggest that you bring any items that might enhance your Edisto Beach vacation stay as we only provide items inside the home.  If you'd prefer to rent chairs, towels, games etc, please see our concierge tab for more information about the third parties we work with!

If available we do allow early check in and late check out.  Each is available for a 35.00 fee and allows check in at 2pm and check out at 12pm.  We do limit these based on scheduling, so please book early if this is something your party anticipates needing!

To secure a booking we do require 1/2 of your stay value down.  The remainder would be due any time prior to 30 days before arrival.  If you are booking a stay within 30 days of arrival, the full stay value would be required to book. 

Charleston is about 45 minutes away from Edisto Beach dependent on traffic and exact location on island.  



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